Providing Physical Therapy to Estevan and surrounding area
CES (Customer Experience Specialist)
Join Our Team as a CES
At Southeast Physiotherapy, we believe that the recovery journey begins the moment a patient steps through our doors. We are seeking a high-caliber Customer Experience Specialist to join our Estevan team—an individual who views front-of-house operations as a high-performance discipline and thrives at the intersection of clinical efficiency and elite service.
Position Start Date: When filled
The Impact of the CES
The Customer Experience Specialist is the primary architect of the patient’s journey. By bridging the gap between clinical care and administrative efficiency, you ensure the clinic's operational integrity remains uncompromised, regardless of volume. This position is critical to maintaining our reputation for excellence in patient advocacy and service delivery.
What We’re Looking For:
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Operational Resilience: You possess the ability to remain focused and accurate in a fast-paced environment where multitasking is the standard, not the exception.
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Technical Proficiency: Experience with Electronic Medical Records (EMR) and cloud-based file architecture is essential for success in this role.
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Administrative Excellence: You demonstrate a meticulous approach to document management and a comprehensive understanding of medical privacy protocols.
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Advanced Communication: Your interactions are characterized by clarity, empathy, and a high degree of professional etiquette.
Benefits:
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Competitive Wage: $20 per hour.
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Paid Parking: 50% subsidy on parking expenses.
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Flexible Work Environment: Enjoy a healthy balance between work and personal life.
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Group Benefits: Employer-paid coverage for 50% of comprehensive health benefits.
Location:
Southeast Physiotherapy
1209 5th Street, Estevan, SK
How to Apply:
If this role sounds like a perfect fit for you, please apply by completing the application form linked below. After submission, you will receive an email with further instructions.